Identifying Potential Red Flags When Assessing Alerts
Written by Social Sentinel
When assessing threats on Social Sentinel, some telltale signs could indicate a threat is more credible than most. Such red flags turn up in different aspects of the alerts you receive, as well as the author’s profile. On their own, they can be innocent. In combination, the likelihood of a threat becomes increasingly more credible.
Context is everything when reviewing your alerts because the assessment process isn’t an exact science.
Three common examples are shared below to help you better assess the alerts you receive.
1) Vague language
The author doesn’t explicitly mention an act but expresses real frustration with a known or unknown entity. It could be merely a student blowing off steam, or expressing normal levels of frustration about work/school/love/family. It could, however, be part of a longstanding issue and an indication the author may be prone to take negative action.
2) Deleted posts
A deleted threat (vague or specific) may indicate the author could act. If the author removed their post, it suggests he/she is ashamed of what they wrote, knows that what they posted could get them in trouble, or attempting to delete evidence of something they know to cause harm. Again, this doesn’t necessarily mean that the poster will act, but the scenario becomes more likely.
3) Patterns of concerning behavior
Observable patterns of stressed, manic, or violent posts suggest an author is having a long-term issue that could manifest into a credible threat against another individual. The author’s posts may not be as specific or use threatening language, but they could collectively point to the likelihood of intent behind their threat.
Context is everything when reviewing your alerts because the assessment process isn’t an exact science. Knowing some of the common red flags fellow Social Sentinel users encounter will help you make more informed decisions while reviewing your alert queue.